CourtBuddy Privacy Policy

Contact and Identification Information

This may include:

• name;
• mailing address;
• email address;
• telephone number;
• date of birth;
• preferred method of communication; and
• other identifying or contact information you provide.

Conflict-Check Information

We may collect information necessary to determine whether DSG Law Office has a conflict of interest, including names of:

• spouses or former spouses;
• opposing parties;
• children;
• attorneys;
• witnesses;
• related individuals;
• businesses; and
• other persons or entities relevant to the matter.

Legal and Family Information

If you seek CourtBuddy services, you may provide information regarding:

• marriage and separation;
• divorce;
• children;
• custody and parenting arrangements;
• child support;
• spousal support;
• finances;
• employment;
• property and debts;
• court proceedings;
• existing judgments or orders;
• communications between parties;
• allegations or disputed facts; and
• other information relevant to your legal matter.

Some of this information may be highly sensitive.

Mediation Information

Participants in CourtBuddy Mediation may provide confidential intake information, proposed resolutions, financial information, parenting information, documents, communications, and other materials related to mediation.

• Mediation information is handled separately from ordinary website marketing information and is subject to applicable mediation confidentiality requirements.

Financial and Payment Information

CourtBuddy may collect information relating to invoices, payments, refunds, and transaction history.

• Payment-card information may be collected and processed directly by a third-party payment processor. CourtBuddy does not necessarily receive or retain complete payment-card numbers.

Documents and Communications

We may maintain documents and communications you submit or exchange with us, including:

• intake forms;
• pleadings;
• judgments;
• financial records;
• uploaded documents;
• emails;
• electronic messages;
• signed agreements; and
• other materials submitted in connection with CourtBuddy services.

Website and Device Information

When you use CourtBuddy.law, certain technical information may be collected automatically, including:

• IP address;
• browser and device information;
• pages viewed;
• referring pages;
• approximate geographic region;
• dates and times of website use;
• cookie or similar identifiers; and
• interactions with website features.

• respond to inquiries;
• conduct conflict checks;
• determine whether a matter is appropriate for CourtBuddy;
• provide legal services within an agreed scope;
• provide mediation services;
• prepare documents;
• communicate with clients and mediation participants;
• process payments;
• schedule consultations or mediation;
• provide requested information;
• maintain appropriate records;
• comply with professional obligations;
• protect against fraud or misuse;
• secure and improve the website;
• operate CourtBuddy and DSG Law Office;
• comply with court orders, laws, professional rules, and legal obligations; and
• send marketing communications where permitted.

This may include disclosure to:

DSG Law Office Personnel and Contractors

Attorneys, staff members, contractors, and service providers may have access to information when reasonably necessary to perform their duties.

Technology and Business Service Providers

We may use providers that assist with:

• payment processing;
• electronic signatures;
• cloud storage;
• videoconferencing;
• remote notarization;
• website hosting;
• email and messaging;
• scheduling;
• cybersecurity;
• document preparation;
• accounting;
• analytics; and
• other business functions.

These providers receive information only as appropriate for the services they perform and are subject to their own legal and contractual obligations.

Courts, Clerks, and Legal Participants

Information may be disclosed when necessary or authorized in connection with a legal service, including filings with courts or clerks and service upon parties or counsel.

• Court documents may become public records once filed.

Legal or Regulatory Requirements

Information may be disclosed when reasonably necessary to:

• comply with law;
• respond to lawful court process;
• comply with professional or ethical obligations;
• address fraud, security, or unlawful activity;
• protect legal rights; or
• respond to circumstances in which disclosure is required by law.

• operate the website;
• remember preferences;
• understand website traffic;
• measure advertising effectiveness;
• improve website performance; and
• understand how visitors locate and use CourtBuddy.

We may use third-party analytics or advertising platforms for these purposes.

Legal intake forms, conflict-check information, uploaded legal documents, financial disclosures, and confidential mediation information should not be intentionally transmitted to advertising platforms for targeted advertising.

Where available, users may manage nonessential cookies through website cookie settings or browser controls.

Disabling cookies may affect some website functions.

• providing requested services;
• maintaining legal and mediation records;
• conflict checking;
• complying with professional obligations;
• maintaining financial and business records;
• responding to disputes or legal obligations; and
• protecting the rights of CourtBuddy, DSG Law Office, clients, and mediation participants.

Retention periods may vary depending upon the type of information and the nature of the relationship.

Deletion requests may be limited when information must be maintained for professional, legal, conflict-checking, accounting, court-record, or other legitimate purposes.

• provide information concerning personal data we maintain about you;
• correct inaccurate information;
• delete certain information;
• provide a copy of certain information; or
• stop certain marketing communications.

Not every request can be granted. Attorney ethical duties, conflict-check requirements, court records, mediation obligations, record-retention requirements, legal claims, and other laws may require or permit continued retention.

To make a privacy request, contact CourtBuddy through the contact information below.

We may take reasonable steps to verify your identity before responding.

• CourtBuddy
• through DSG Law Office
• 118 W. Hall Avenue
• Slidell, Louisiana 70460
• CourtBuddy.law